Frequently Ask Questions 

Can I create a website before I decide?

You bet!  You will be will enjoy how easy it is.  We offer a 14 day trail on each website you create.  We want you to check it out before you decide to Do-It-Yourself or Let Us Help.

Can I Cancel My Service?

We offer a 14 day trial so you don't have to cancel. However if you cancel within 14 days of your yearly subscription you can get a refund.  Sorry we do not issue refunds on monthly subscriptions or website we build, design, or manage.

Can I Change My Plan?

You can always upgrade or downgrade your plan at anytime from the billing settings within your account.  We want to help so be sure to schedule an online call with us so we can help you pick the best plan.  We are here to help!

Do I own the website you create?

Yes.  We can build it and we can help you.  You can access your website and make changes anytime or let us help.   It's your website we just host it, build it, and/or help you manage it if you need us to.

How do I purchase a domain?

With each yearly subscription you can get a one year domain free from us by contacting our support team. You can purchase a domain from just about anywhere as domain names are the same price. We want you to own your domain name and protect it.

What if I already have a domain?

This is an easy one! Once your website is ready we will work with you on instructions on how to set up your domain to be hosted through our super fast hosting and design site.  No worries we have you covered and the domain name is still yours!

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